If the printer remains offline or displays an error, continue to the next step. If the printer prints, you can stop troubleshooting. Leave one 'idle' printer in the list that matches your printer if available and use this printer as the Default printer. If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list. Search the Mac for Print, and then click Print & Fax, Print & Scan, or Printers & Scanners in the list of results.įind the printer names that match your printer from the list of devices.įigure : Printers and Scanner window with multiple names of a printer in the list Step 3: Remove multiple printers from the printer listĬheck for multiple devices in the Printers list, and then remove any extra entries other than one in idle status. If the issue still persists then you may try to add it as an Airprint printer by fllowing the below steps: You may follow the steps mentioned in "Mac" from this HP document as it will help in converting from a a USB to a wireless connection. I appreciate your efforts in troubleshooting this issue and have certainly done a good job. I understand that your HP LaserJet Pro M102w Printer is able to print when connected via USB but does not owrk when connected wirelessly.
I came across your post and would like to assist.Īs is out of the office today, I'm replying to you. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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